Beat the Burn
Burn Chronicles

"We didn't expect bad load files from a big provider...but that's what we got."

- Law department manager

Tell us about your worst vendor burn.

Nearly every law firm and legal department has a painful story about how they were burned by a legal technology vendor they thought they could trust. Tell us how you were burned and join the other legal professionals who’ve made a choice to beat the burn!

Been burned more than once? Take the survey for each of your vendor burn experiences.

1. I was burned by:

  • A local "coffee shop" sized provider
  • A "new player on the block"provider
  • A "big" national consulting firm
  • A "leading" e-discovery provider
  • A "gynormous" top-tier provider

2. This is how I was burned:

  • Missed crucial deadline
  • Processed data incorrectly
  • Delivered bad load files
  • Compromised sensitive data

3. Want to share the details? Tell us more:

4. Tell us about yourself:

  • Yes, I would like to receive news and
    information from Kiersted / Systems via email.